Privacy Policy

In the following, we inform you about the processing of personal data when you use our website. Personal data is all data that can be related to you personally, e.g. name, address, email addresses. Data Controller Controller pursuant to Article 4(7) GDPR: BugShell GmbH Represented by the Executive Directors Köpenickerstr. 95 10179 Berlin privacy@bugshell.com

General

25.07.2023
Processors Order
Scaleway SAS, 8 rue de la Ville l’Evêque, 75008 Paris, France Hosting
Sendinblue SAS, 106 boulevard Haussmann, 75008 Paris, France Email dispatch

Privacy and Data

In the course of our processing, if we transfer data to other persons and companies (processors or third parties) or otherwise grant them access to the data, this will only be done on the grounds of a legal basis or your consent or if a legal obligation provides for this, for implementing contractual relationships we have with you or if we have a legitimate interest in the transfer of data (e.g. when using agents, web hosts, etc.). If we commission a processor with the processing of data on the basis of a contract, this is done on the basis of Article 28 GDPR.
Scope and purpose of processing: When using the website for information purposes, i.e. simply viewing it without registering and without you providing us with any other information, we process the personal data that your browser transmits to our server. The data listed below is necessary for us for technical reasons in order to display our website to you and to ensure stability and security and therefore must be processed by us. The following data is processed:
  • IP address
  • date and time of the query
  • time zone difference from Greenwich Mean Time (GMT)
  • content of the request (page visited)
  • access status/http status code
  • volume of data transferred
  • previously visited page
  • browser
  • operating system
  • language and version of the browser software.
Legal basis: Legal basis is our legitimate interest according to Article 6(1)(f) GDPR. Storage of data: The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. The data stored in the log files are deleted after 30 days, in special cases such as incorrect messages and warnings after a maximum of 8 weeks.
Scope and purpose of the data processing: In addition to the data mentioned in the previous section, we may also use your data for the following purposes:
  • To provide and maintain our service, including to monitor the usage of our service.
  • To manage your account: to manage your registration as a user of the service. The data you provide can give you access to different functionalities of the service that are available to you as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the service.
  • To contact you: To contact you by e-mail, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To manage your requests: To attend and manage your requests to us.
  • To share it with other users: when you share or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. Other users will be able to view descriptions of your activity, communicate with you and view your profile.
Legal basis: Legal basis is our legitimate interest according to Article 6(1)(f) GDPR. Storage of data: The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. We will retain and use the data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
You have the following rights towards a data controller with regard to personal data relating to you, provided that the legal requirements of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG) are met in each case:
  • Right of access (Article 15 GDPR),
  • Right to rectification (Article 16 GDPR),
  • Right to erasure (Article 17 GDPR),
  • Right to restriction of processing (Article 18 GDPR),
  • Right to objection to processing (Article 21 GDPR),
  • Right to data portability (Article 20 GDPR).
You also have the right to complain to the responsible data protection supervisory authority about our processing of your personal data. The supervisory authority responsible for us is: Berliner Beauftragte für Datenschutz und Informationsfreiheit Friedrichstr. 219 Visitor entrance: Puttkamerstr. 16 – 18 10969 Berlin mailbox@datenschutz-berlin.de

Cookies and Analytics

Scope and purpose of the data processing: Our webpages sometimes use so-called cookies. These are small files that are automatically created by your browser and stored on your device (laptop, tablet, smartphone or similar) when you visit our site. Cookies do not cause any damage to your end device, do not contain viruses, trojans or other malware. The cookie stores information that is related to the specific device used. However, this does not mean that we gain immediate knowledge of your identity. The use of cookies serves the purpose, on the one hand, of making the use of our website more pleasant for you. For example, we use so-called session cookies to recognise that you have already authenticated yourself. These are automatically deleted after leaving our site and after 24 hours. In addition, we also use temporary cookies to optimise user-friendliness. These are stored on your device for a certain defined period of time. However, we do not use so-called tracking cookies with which user movements and the surfing behaviour of visitors to our website would be recorded and analysed. Legal basis: The data processed by cookies is required for the purposes mentioned above in order to safeguard our legitimate interests and those of third parties in accordance with Article 6(1)(f) GDPR. Storage of data: Generally speaking: Cookies are stored on your computer and transmitted by it to our website. Therefore, you as a user also have full control over the use of cookies. Most browsers accept cookies automatically. You can set your browser in such a way that you are informed about the placement of cookies and either only allow cookies in individual cases, exclude cookies for specific events or generally, or automatically delete cookies when closing your browser. If cookies are deactivated, the functionality of this website may be limited. However, the complete deactivation of cookies may mean that you cannot use all functions of our website.
Scope and purpose of the data processing: On this website, we use the web analytics service Matomo to analyse and review the use of our website. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. We operate Matomo in a version that does not require cookies. Therefore, no Matomo cookies are stored on your end device for the purpose of web analysis. To analyse website usage, we collect your IP address and information such as time stamps, websites visited and your language settings. We store the information on our server. This website uses Matomo with the extension "AnonymizeIP". This means that IP addresses are processed in truncated form and direct personal reference is excluded. The IP address provided by your browser through Matomo will not be consolidated with other data we collect. Legal basis: The legal basis for the use of Matomo is Art. 6 para. 1 p. 1 lit. f DSGVO. You can prevent the use of Matomo by removing the check mark on the following and thus activating the opt-out plugin.
In this case, an opt-out cookie will be set in your browser that prevents Matomo from storing user data. If you delete your cookies, the Matomo opt-out cookie will also be deleted. The opt-out must be reactivated when you visit our site again. Matomo is an open source project.